What are the Bonus and Commission Qualifications?
In order to qualify to receive commissions and bonuses, an IBO must be in good standing and comply with the terms of the Agreement and these Policies and Procedures. An IBO will qualify to receive all MELiUS commissions and bonuses so long as he, she or it fulfills the requirements prescribed within the Compensation Plan. For more information, please see the MELiUS Compensation Plan.
What can I do if I see Errors or Questions regarding my commissions, bonuses or charges?
If an IBO has questions about or believes any errors have been made regarding commissions, bonuses, Downline Activity Reports, or charges, the IBO must notify MELiUS in writing within thirty (30) days from the date of the purported error or incident in question. MELiUS will not be responsible for any errors, omissions, or problems not reported to the Company beyond these initial 30 days.
Can I do bonus buying?
Bonus buying is strictly and absolutely prohibited. Bonus buying includes: (i) the enrollment of individuals or entities without the knowledge of and/or execution of an IBO Agreement by such individuals or entities; (ii) the fraudulent enrollment of an individual or entity as an IBO or Customer; (iii) the enrollment or attempted enrollment of non-existent individuals or entities as IBOs or Customers (“phantoms”); (iv) purchasing MELiUS services on behalf of another IBO or Customer, or under another IBO’s or Customer’s ID number, to qualify for commissions or bonuses; and/or (v) any other mechanism or artifice to qualify for rank advancement, incentives, prizes, commissions, or bonuses that is not driven by bona fide product or service purchases by end user consumers.
All information provided by MELiUS, including but not limited to personal sales volume (or any part thereof), and downline sponsoring activity is believed to be accurate and reliable. Nevertheless, due to various factors including but not limited to the inherent possibility of human and mechanical error; the accuracy, completeness, and timeliness of orders; denial of credit card and electronic check payments, an IBO whose IBO Agreement is cancelled shall receive commissions and bonuses only for the last full pay period he or she worked prior to cancellation (less any amounts withheld during an investigation preceding an involuntary cancellation).
A MELiUS participant has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address or the appropriate cancellation email address.
MELiUS Refund Policy
MELiUS offers a seven (7) day satisfaction guarantee on all initial fees paid to the company. All subsequent fees are nonrefundable. When a refund is requested by an IBO the bonuses and commissions attributable to the refunded service will be deducted from the IBO who received bonuses or commissions on such sales. Deductions will occur in the month in which the refund is given and continue every pay period thereafter until the commission is recovered.